About this role
Lead, Application Support at Escalent. Location: United States. Role: Resolve issues, Escalate cases, Document incidents Requirements: 5+ years in application or technical support; SaaS/enterprise app experience; Bachelor's in CS/IT/Engineering or equivalent; strong problem-solving and cross-functional communication. Category: Information Technology Seniority: Senior Level Tools: SaaS, Enterprise applications Commitment: Full Time Workplace: Hybrid Languages: English