About this role
Associate Care Lead at Phenom People Pvt Ltd. Location: Ambler, Pennsylvania, United States. Role: serve clients, troubleshoot issues, drive adoption Requirements: 2–4+ years in customer support or client-facing roles; strong communication; CRM/CS tools experience; familiar with integrations, APIs, SSO; willing to work hybrid from Ambler, PA; salary $60k-$70k. Category: Customer Service Seniority: Mid Level Tools: Salesforce, ServiceNow, Jira, APIs, Single Sign-On (SSO), CRM Commitment: Full Time Workplace: Hybrid Languages: English