About this role
Membership Experience Director at Lake Superior YMCA. Location: Hermantown or Duluth. Role: recruiting members, supervising staff, developing partnerships Requirements: Bachelor's degree or equivalent, 5+ years managing a customer service department, CPR/First Aid/AED certification (can be obtained within 60 days), ability to lead staff, develop community partnerships, manage budgets, and pass background check. Category: Customer Service Seniority: Senior Level Certifications: cpr, first aid, aed Commitment: Full Time Workplace: Onsite Languages: English