About this role
IT Service Desk Lead at Digital Consultants, LLC. Location: San Antonio, Texas, United States. Role: Oversee services, Mentor staff, Document SOPs Requirements: Seven years in IT helpdesk/desktop support; at least 3 years in senior/escalation roles; Security+ CE required; Windows/Office 365 expertise; CompTIA A+/Network+ desired; Secret clearance; willing to travel. Category: Information Technology Seniority: Senior Level Tools: Microsoft Windows, Office 365, ITSM ticketing systems (ServiceNow, Remedy), SCCM/MECM Certifications: comptia security+ ce, microsoft 365: modern desktop administrator associate, comptia a+, comptia network+ Commitment: Full Time Workplace: Onsite Languages: English