About this role
Major Incident Management Lead at Coventry Building Society. Location: Manchester or Coventry. Role: commanding incidents, mentoring staff, developing runbooks Requirements: Proven major incident or operations command experience in complex, multi‑supplier environments; ITIL 4 Foundation (and related ITIL qualifications) required or equivalent experience; coaching/mentoring skills and banking production environment experience. Category: Information Technology Seniority: Senior Level Tools: ITIL, Agile, DevOps, SAFe Certifications: itil 4 foundation, itil 4 specialist: create deliver & support, itil 4 strategist: direct plan & improve Commitment: Full Time Workplace: Hybrid Languages: English