About this role
Contact Center Lead at Jscfcu. Location: Sugar Land, Texas, United States. Role: train team, coach members, resolve issues Requirements: Full-time lead role requiring 5+ years in financial services/contact center, 2+ years leadership; Bachelor's preferred; High School required; bilingual preferred. Category: Customer Service Seniority: Mid Level Tools: Microsoft Office Suite, Microsoft Teams, Zoom Video Communications Commitment: Full Time Workplace: Onsite Languages: English