About this role
Customer Service Team Lead - Call Center at Canady’s Heating Air Plumbing (Precision Air of Georgia). Location: Richmond Hill, Georgia, United States. Role: Onboard CSRs, Train CSRs, Manage schedules Requirements: Leads customer service team, trains CSRs, handles escalations, and improves processes. Category: Customer Service Seniority: Mid Level Tools: Service Titan, MS Office Suite, Excel, PowerPoint Commitment: Full Time Workplace: Onsite Languages: English