About this role
Team Lead - Escalations at Etraveli Group. Location: Mumbai, Maharashtra, India. Role: supervising team, coaching members, analyzing reports Requirements: Minimum 18 months experience in ETG; supervisor/lead experience required; strong communication; no warnings or PIP in past 6 months; knowledge of operational systems and Google Workspace. Category: Customer Service Seniority: Mid Level Tools: GDS, Edvin, NDC Portals, Google Workspace Commitment: Full Time Workplace: Onsite Languages: English