About this role
Global Customer Service Complaints Investigator Lead at bioM\u00169rieux. Location: Lombard, Illinois, United States. Role: leading investigations, resolving complaints, preparing reports Requirements: Bachelor's in Microbiology/Molecular Biology + 5 years relevant experience (or HS/GED + 9 years). Strong complaint investigation, regulatory and QA knowledge, CRM/complaint trending tools, culture media and flow cytometry experience, MS Office proficiency, English fluency. Category: Customer Service Seniority: Senior Level Tools: CRM, Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel Commitment: Full Time Workplace: Onsite Languages: English