About this role
Part-Time Customer Service Lead- CLT Airport at PrimeFlight Aviation Services, Inc.. Location: Charlotte, North Carolina, United States. Role: Supervise agents, Train agents, Coordinate schedules Requirements: Lead a team of customer service agents; ensure high-quality passenger service; train, schedule, and monitor staff; handle escalations and ensure compliance. Category: Customer Service Seniority: Senior Level Tools: Ticketing Systems, Airport Information Display, IPad/Tablets, Computers, Mobile Devices Certifications: faa/raic/tsa credentials (eligibility) Commitment: Part Time Workplace: Onsite Languages: English