About this role
ESaaS -Discovery Lead at Zensar Technologies Ltd. Location: Pune, Maharashtra, India. Role: Leading discovery sessions, Documenting AS-IS and TO-BE, Mapping processes Requirements: Salesforce Service Cloud expertise; strong BA skills; 18+ years IT; 10+ years discovery/BA experience; experience in Salesforce Service Cloud projects. Category: Information Technology Seniority: Mid Level Tools: Salesforce Service Cloud, Visio, Lucidchart, Miro, JIRA, Confluence Commitment: Full Time Workplace: Onsite Languages: English