About this role
Service Reliability Lead at Great Eastern. Location: Kuala Lumpur, Kuala Lumpur, Malaysia. Role: Incident management, Problem management, AIOps maturity Requirements: Lead for incident & problem management; 24x7 command center oversight; drive AIOps and automation, governance, and continuous improvement. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, ITSM, AIOps, Automation Commitment: Full Time Workplace: Onsite Languages: English