About this role
Lead Patient Experience Specialist at Spectrumhealth. Location: Troy, Michigan, United States. Role: drives improvement, analyzes data, coordinates stakeholders Requirements: Bachelor's degree or healthcare field; 5 years leading change; strong change-management experience. Category: Project and Program Management Seniority: Senior Level Certifications: certified patient experience professional, rn (michigan), institute for healthcare improvement (ihi) training, design thinking, three vital questions, facilitator Commitment: Full Time Workplace: Onsite Languages: English