About this role
T4 - Lead Operations at Alight. Location: Gurgaon, Haryana, India. Role: Handle calls, Articulate plans, Maintain quality Requirements: Lead – Operations for Full Case Management with 6+ years international customer service (voice), strong communication, evening/night shifts, MS Office knowledge; graduate in listed discipline with 55%+ marks and no gaps. Category: Business Operations Seniority: Senior Level Tools: MS Office Commitment: Full Time Workplace: Onsite Languages: English