About this role
Financial Services Contact Center Team Lead at Ssctech. Location: Kansas City or Braintree or Missouri or Massachusetts. Role: processing transactions, handling escalations, guiding team Requirements: High school diploma with 4+ years related experience, contact center experience, strong problem-solving, communication, and customer service skills; ability to manage multiple priorities and mentor team members. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Hybrid Languages: English