About this role
Senior Team Lead, Service Delivery at TTEC. Location: Charlotte, North Carolina, United States. Role: mentoring leads, resolving issues, coordinating training Requirements: Associate degree or equivalent experience, 1+ year call center experience, onsite in Charlotte, ability to mentor and coach team leads, strong customer focus and computer skills. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English