About this role
Team lead/Trainer Hybrid at TTEC. Location: Charlotte, North Carolina, United States. Role: coaching associates, training staff, managing tasks Requirements: Associate degree or equivalent experience; experience leading and coaching teams, training new hires, managing attendance/payroll, troubleshooting technology, and using company/client tools; strong time-management and empathetic leadership. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English