About this role
Service Desk Lead at Ardent. Location: New York, New York, United States. Role: Lead operations, Supervise technicians, Manage access Requirements: Bachelor's in IT or related field or equivalent; 5+ years service desk/IT support with leadership; enterprise IT; IAM; incident management. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, ITSM, Identity and Access Management, CMDB Certifications: itil foundation Commitment: Full Time Workplace: Onsite Languages: English