About this role
WFM Supervisor/Lead at Taskus. Location: Cairo, Cairo, Egypt. Role: Supervise RTAs, Manage intraday, Analyze performance Requirements: 3+ years in WFM with senior RTA/Lead experience; proficient in NICE IEX, Verint, Aspect, or Genesys Cloud; strong data analysis and intraday planning. Category: Business Operations Seniority: Senior Level Tools: NICE IEX, Verint, Aspect, Genesys Cloud, Excel Commitment: Full Time Workplace: Onsite Languages: English