About this role
Premium Care Team Lead at Electronic Arts. Location: Bogotá, Bogotá, D.C., Colombia. Role: managing team, coaching advisors, improving processes Requirements: 5+ years in contact center operations with 2+ years leading frontline teams; experience driving transformational change, resource deployment, strong problem-solving, attention to detail, and fluent English. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Onsite Languages: English