About this role
Senior Manager – IT Service Management at Asx. Location: Sydney, New South Wales, Australia. Role: leading incidents, governing processes, driving improvement Requirements: Lead ITSM and Major Incident Management, govern change and problem management, embed ITIL/COBIT/ISO 20000 practices, influence senior stakeholders, and produce audit-ready controls and documentation. Category: Information Technology Seniority: Senior Level Tools: ITIL, COBIT, ISO 20000, ServiceNow (SNAP), ITGC Certifications: itil expert, itil managing professional Commitment: Full Time Workplace: Hybrid Languages: English