About this role
IT Service Delivery Manager at Thinkbrg. Location: Washington or United States. Role: leading team, managing incidents, improving processes Requirements: Bachelors (or equivalent) and 8+ years IT experience with 5+ years leading IT support/service delivery; strong ITIL knowledge, ServiceNow experience, Microsoft 365/Teams, Windows/macOS expertise, global team leadership, and up to 25% travel. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, Microsoft 365, Microsoft Teams, Windows, macOS Certifications: itil foundation, itil managing professional Commitment: Full Time Workplace: Onsite Languages: English