About this role
HEAD, SERVICE SUPPORT at Polaris Bank Limited. Location: Lagos, Lagos State, Nigeria. Role: leading support, ensuring compliance, developing processes Requirements: Lead service desk and end-user support, ensure SLA compliance, manage service request fulfillment, develop support processes; Bachelor's in CS/IS/IT; 7+ years relevant experience with 2+ years supervisory; ITIL and HDI certs. Category: Information Technology Seniority: Senior Level Certifications: itil foundation, itil intermediate, hdi support centre Commitment: Full Time Workplace: Onsite Languages: English