About this role
Lead- Engagement Center at Hero Motocorp. Location: Gurgaon, Haryana, India. Role: managing operations, designing roadmap, monitoring performance Requirements: MBA in Marketing & Sales, 8+ years experience managing contact centers, automotive sales/aftersales experience preferred, MarTech/digital-tech knowledge, strong MIS, analytics, channel management and people leadership skills. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Onsite Languages: English