About this role
BAC Operations Lead at RAC. Location: Walsall, West Midlands, United Kingdom. Role: leading teams, shaping performance, handling escalations Requirements: Experience leading contact centre or customer operations teams, strong organisation and performance-management skills, confident communicator, proficiency with Microsoft Office; iCAD or similar experience desirable. Category: Customer Service Seniority: Mid Level Tools: Microsoft Office, iCAD Commitment: Full Time Workplace: Onsite Languages: English