About this role
Customer Service Manager at Airco Service. Location: Jacksonville, Florida, United States. Role: leading staff, scheduling calls, handling resolutions Requirements: Lead and train customer service and dispatch staff to convert calls to booked appointments, monitor performance, manage dispatch, handle customer resolutions, and use Google Suite and Microsoft Office. Category: Customer Service Seniority: Mid Level Tools: Google Sheets, Google Docs, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Service Titan Commitment: Full Time Workplace: Onsite Languages: English