About this role
Customer Service Manager at Duvall Plumbing Co. Location: Jacksonville, Florida, United States. Role: leading staff, managing dispatch, coaching staff Requirements: Lead and train customer service reps and dispatchers, monitor performance, manage dispatch and staffing, resolve customer issues, proficient with Google Suite and Microsoft Office; ServiceTitan experience a plus. Category: Customer Service Seniority: Mid Level Tools: Google Suite, Google Sheets, Google Docs, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Service Titan, ClearCompany Commitment: Full Time Workplace: Onsite Languages: English