About this role
ICAM Service Desk Lead (REMOTE) at Kgs. Location: United States. Role: overseeing operations, managing team, ensuring compliance Requirements: Active Secret clearance, 6+ years IT service management with 3+ years leading multi-tiered support, 3+ years ICAM (Okta/SailPoint), SLA/ITSM experience (ServiceNow/Remedy), strong communication and leadership. Category: Information Technology Seniority: Senior Level Tools: Okta, SailPoint, ServiceNow, Remedy, SIEM, SAML 2.0, OAuth 2.0, OIDC, LDAP, AWS GovCloud, Azure Government, FedRAMP Certifications: secret, itil 4 foundation, okta administrator, sailpoint administrator, pmp, capm, comptia security+ Commitment: Full Time Workplace: Remote Languages: English