About this role
CRM Lead – Service Cloud, AI & Omnichannel at Zoox. Location: Foster City, California, United States. Role: leading strategy, architecting systems, driving automation Requirements: 10+ years driving Salesforce CRM with deep Service Cloud, AI/chatbot, omnichannel, integration (APIs/MuleSoft) and cross-functional leadership experience. Category: Information Technology Seniority: Senior Level Tools: Salesforce, Service Cloud, MuleSoft, Data Cloud, Marketing Cloud, APIs Commitment: Full Time Workplace: Hybrid Languages: English