About this role
Director of Patient Engagement (Refills and Inbound Pharmacy Team) at Shields Health Solutions. Location: United States. Role: overseeing operations, leading teams, driving improvements Requirements: Bachelor's degree required; 7+ years leadership in healthcare or pharmacy operations; experience scaling and leading large teams (70+), process improvement, HIPAA compliance, stakeholder collaboration, and familiarity with CRM and data analytics. Category: Business Operations Seniority: Senior Level Tools: CRM, Leadership Development Model (LDM), data analytics Commitment: Full Time Workplace: Remote Languages: English