About this role
Customer Service, Team Lead at One Inc. Location: Knoxville, Tennessee, United States. Role: oversee team, coach agents, monitor performance Requirements: Lead a customer service team; monitor performance; coach; handle SLA/KPI; Associate degree or 2+ years exp; insurance exp preferred; bilingual a plus. Category: Business Operations Seniority: Mid Level Tools: MS Office, Google Suite, CRM Commitment: Full Time Workplace: Onsite Languages: English