About this role
Manager, Call Center at One Inc. Location: Knoxville, Tennessee, United States. Role: leading operations, coaching staff, analyzing data Requirements: Lead call center operations, supervise staff, analyze performance data, and implement process improvements; requires 2 years call center management, Excel/Windows proficiency, and strong communication and coaching skills. Category: Customer Service Seniority: Entry Level Tools: CRMs, phone systems, Windows, Microsoft Excel, Microsoft Word Commitment: Full Time Workplace: Onsite Languages: English