About this role
Customer Care Manager at Κωτσόβολος. Location: Athens, Attica, Greece. Role: leading team, overseeing operations, managing escalations Requirements: 3+ years leading customer service/contact center teams, strong people management, KPI-driven performance management, escalation handling, excellent communication, bachelor's degree or equivalent, familiarity with CRM/contact center systems. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Hybrid Languages: English