About this role
IT Service Management Lead at Capital Bank. Location: Rockville, Maryland, United States. Role: owning platform, leading team, governing processes Requirements: 8+ years IT operations/ITSM experience, 5+ years ServiceNow experience, 3+ years people leadership, ServiceNow CSA required, strong ITIL/process and governance skills. Category: Information Technology Seniority: Mid Level Tools: ServiceNow, CMDB, ITOM Certifications: servicenow csa, servicenow cis, servicenow cad Commitment: Full Time Workplace: Hybrid Languages: English