About this role
Project Manager - Educativo at Innovamat. Location: Ciudad de México, Mexico City, Mexico. Role: leading team, monitoring metrics, visiting schools Requirements: Proven Customer Success/Account Management experience with 1–2 years leading or coordinating CS teams; ability to manage regional CS metrics (NPS, churn, NDR), travel within CDMX and southern states, and B2 English level. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Field Languages: Spanish, English