About this role
Digital Support Manager at Parametrix. Location: Portland or Puyallup or Seattle. Role: leading operations, supervising staff, managing incidents Requirements: Bachelor's or equivalent,10+ years IT support/service desk experience,3+ years leading support teams,experience with Microsoft 365,Entra ID,Intune,endpoint management,service improvements,and AI governance;US work authorization required. Category: Information Technology Seniority: Senior Level Tools: Microsoft 365, Entra ID (Azure AD), Intune Certifications: itil foundation, microsoft, intune, comptia, hdi, microsoft ai Commitment: Full Time Workplace: Hybrid Languages: English