About this role
Team Leader Customer Service (Batu Kawan, MY) at VAT Group AG - High Performance Vacuum Valves and Vacuum Systems - VAT Group. Location: Batu Kawan or Haag or Switzerland or Malaysia or Romania or Taiwan or Asia. Role: leading team, managing orders, ensuring compliance Requirements: Lead and develop regional customer support team; manage end-to-end order management, consignment inventory, KPIs/SLAs, reporting and cross‑functional processes. Bachelor\u0002s degree and 5+ years customer support/operational experience; strong English and Mandarin. Category: Customer Service Seniority: Senior Level Tools: Order Management System, ERP, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Access Commitment: Full Time Workplace: Onsite Languages: English, Chinese