About this role
Senior Manager, Preferred at Zillow. Location: California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Washington or District of Columbia or Colorado or Hawaii or Illinois or Maine or Minnesota or Nevada or Ohio or Rhode Island or Vermont or Virginia or United States. Role: leading team, operationalizing strategy, building systems Requirements: 7+ years leadership experience in customer success/partner operations or related fields; experience leading frontline teams; strong strategic, systems, and people leadership; comfortable with AI-enabled workflows and cross-functional influence. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Field Languages: English