About this role
SANTA ANA CUSTOMER EXPERIENCE SHIFT LEAD at Sender One. Location: Santa Ana, California, United States. Role: leading staff, resolving issues, training staff Requirements: Lead and coach front-line staff, resolve escalated customer issues, oversee on-shift training, require 1+ years supervisory experience and top rope certification; familiarity with Google Suite and Rock Gym Pro preferred. Category: Customer Service Seniority: Entry Level Tools: Gmail, Google Sheets, Google Docs, Google Drive, Rock Gym Pro Certifications: top rope Commitment: Part Time Workplace: Onsite Languages: English