About this role
Vice President, Care Transformation & AI Experience -Virtual at Alight. Location: Deerfield or Georgia. Role: leading transformation, defining AI, aligning stakeholders Requirements: Bachelor's required (advanced degree preferred); 15+ years in customer care/contact center/transformational roles; experience leading enterprise-scale care transformation and AI adoption; strong stakeholder influence and product-operations integration skills. Category: Product Management Seniority: Senior Level Commitment: Full Time Workplace: Remote Languages: English