About this role
Lead Technical Service Representative at Laticrete. Location: Bethany or United States. Role: providing support, training staff, resolving complaints Requirements: 6+ years construction experience, 4+ years technical services experience, Salesforce and JD Edwards preferred, Associates degree or equivalent, intermediate Microsoft Office skills, ability to lift 50 lbs, and travel up to 30%. Category: Customer Service Seniority: Senior Level Tools: Salesforce, JD Edwards, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Microsoft Outlook, CAD, BIM Commitment: Full Time Workplace: Remote Languages: English