About this role
Service Management Lead at Glanbia PLC. Location: Kilkenny, Ireland. Role: defining strategy, managing team, monitoring performance Requirements: 4+ years ITSM experience, experience with Service Desk and partner governance, ITSM tooling (ServiceNow/Jira/BMC), ITIL and process automation knowledge, stakeholder management and coaching experience. Category: Information Technology Seniority: Mid Level Tools: ServiceNow, Jira Service Management, BMC Helix ITSM Certifications: itil 4, comptia, kcs Commitment: Full Time Workplace: Hybrid Languages: English