About this role
Sr. Manager, OUS Customer Care Operations (GBS) at Irhythmtech. Location: Manila or Iloilo. Role: leading operations, coaching staff, overseeing metrics Requirements: Lead and scale OUS customer care operations, including frontline coaching, performance management, KPI delivery, quality alignment, workforce coordination, vendor governance, and cross-site operational consistency across Manila and Iloilo. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: English