About this role
CX Quality Assurance Lead - (Hybrid) at eDreams ODIGEO. Location: Barcelona, Catalonia, Spain. Role: developing strategies, conducting analysis, mentoring teams Requirements: Experienced QA professional to develop and run retention-focused QA strategies, lead QA projects, analyze data, revise monitoring forms, and mentor delivery centers to improve member retention. Category: Quality Assurance Seniority: Mid Level Tools: Gemini Commitment: Full Time Workplace: Hybrid Languages: English