About this role
Member Services Team Lead - Archimedes at Archimedes. Location: Brentwood, Tennessee, United States. Role: managing performance, taking calls, coaching staff Requirements: Call center experience and supervisory experience with healthcare/pharmacy exposure; proficiency in Microsoft Office and ability to interpret call center metrics. Category: Customer Service Seniority: Mid Level Tools: Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook Commitment: Full Time Workplace: Hybrid Languages: English