About this role
Lead Specialist, eCommerce Customer Success at Sherwin-Williams. Location: Cleveland, Ohio, United States. Role: onboarding users, delivering training, improving adoption Requirements: Bachelor's degree or equivalent; strong procurement/catalog knowledge; customer relationship experience; Confluence, Jira, MicroStrategy proficiency; ability to liaise between business and IT. Category: Customer Service Seniority: Mid Level Tools: Confluence, Jira, MicroStrategy, Coupa, Ariba, Oracle, EDI Commitment: Full Time Workplace: Onsite Languages: English