About this role
Business Operations Lead at Alliance. Location: Franklin, Tennessee, United States. Role: governing operations, leading incidents, managing vendors Requirements: 5+ years in IT operations/service management, 2+ years strategic leadership, Bachelor’s degree, ITIL/ITSM expertise, experience with ServiceNow, Ansible, PagerDuty, Power BI, cloud and vendor management, strong incident management and executive communication skills. Category: Business Operations Seniority: Senior Level Tools: ServiceNow, Ansible, PagerDuty, Power BI, ITIL, ITSM Certifications: itil, a-csm, safe, prosci change management Commitment: Full Time Workplace: Hybrid Languages: English