About this role
Operational Training Manager at Rankgroup. Location: Quatre Bornes, Plaines Wilhems District, Mauritius. Role: designing training, leading team, measuring effectiveness Requirements: 5+ years in a regulated contact centre, 3+ years leading operational training, experience with QA, WFM, training needs analysis, stakeholder engagement, and line management responsibility. Category: Human Resources Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: English