About this role
Service Desk Team Leader at Homepage - Atos. Location: Birmingham, West Midlands, United Kingdom. Role: leading team, analyzing data, coaching apprentices Requirements: Lead and develop a Level 1 support team including apprentices, manage performance, handle escalations, analyse KPIs and maintain procedural compliance; eligible for SC security clearance (UK residency 5 years). Category: Information Technology Seniority: Mid Level Certifications: security clearance (sc) Commitment: Full Time Workplace: Onsite Languages: English