About this role
Staff Engineer (IT Service Management) at ams OSRAM GmbH. Location: Bayan Lepas, Penang, Malaysia. Role: managing incidents, facilitating changes, driving improvement Requirements: 5+ years ITSM experience, strong ITIL knowledge, stakeholder management, incident/change management, ability to lead major incidents and drive service improvements. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, BMC Remedy, ManageEngine, Jira Service Management Commitment: Full Time Workplace: Onsite Languages: English